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Marketing Scheme Misleads DOT-Regulated Employers

DriverCheck is warning DOT-regulated employers about an aggressive marketing scheme that leads clients to believe they must buy the supervisor training course being offered. Over the past few months, a Delaware-based company has been sending letters to DriverCheck clients that at first glance appear to be from the Federal Motor Carrier Safety Association (FMCSA). The letter suggests many driver supervisors are non-compliant with DOT regulations “due to delinquent training requirements.” In a notice posted to carriers online, the FMCSA says it is not familiar with this company or the training it offers. Supervisor training is mandatory under DOT regulations (49 CFR §382.603), which stipulate that “U.S. and cross-border commercial drivers to take 60 minutes of training on the symptoms of alcohol abuse and another 60 minutes of training on the symptoms of controlled substances use.” However, the FMCSA does not certify trainers or training companies, nor does it pre-approve the content of these courses. Remember to do your research before choosing your supervisor training provider. A quality training course is important to an effective drug and alcohol testing program. The more knowledge your supervisors have, the better position your company will be in to demonstrate due diligence and minimize legal risk in this area. Supervisor training should include both performance management for early identification of potential problems and appropriate steps to take to investigate a possible policy violation. DriverCheck developed its supervisor training course in conjunction with Canada’s pre-eminent alcohol and drug policy expert, Barbara Butler. Ms. Butler has more than 20 years of experience implementing alcohol and drug strategies for companies in every industry sector across North America. For pricing on our supervisor training package, please contact your sales consultant or call 1-800-463-4310.